FAQ

What is I Do Flats?
I Do Flats creates foldable ballet flats — the perfect favor for your guests or a thoughtful gift for the bride and bridal party. Each boxed set is elegantly packaged and ready to elevate your wedding day with comfort and style.

What comes in a boxed set?
Each boxed set features 20 foldable flats in a balanced size assortment — 5 Small, 10 Medium, and 5 Large — to comfortably fit a variety of guests. Flats are elegantly presented in a premium display box, perfect for effortless setup at your wedding or event. 

Are the flats comfortable and durable?
Yes! Our flats are made with soft, flexible materials and durable soles — perfect for dancing the night away or slipping on when you’re ready to kick off your heels.

Can I order individual pairs too?
Yes! While our boxed sets are ideal for weddings and events, you can also purchase individual pairs for yourself, bridesmaids, or special gifts.

When should I order for my event?
We recommend placing your order at least 6–8 weeks before your wedding or event. Ordering early ensures plenty of time for delivery, setup, and securing your preferred color before it sells out.

How do I clean the flats?
Spot clean gently with a damp cloth and mild soap. Avoid soaking to maintain their shape.

What is your return policy?
We want you to love your flats! We accept returns or exchanges within 14 days of delivery for unworn items in their original condition and packaging.
Please note: Customers are responsible for return shipping costs. To start a return or exchange, email us at info@IDoFlats.com.

Where do you ship?
Currently shipping within the continental United States.

Need help or have questions?
We’re here for you! Email us anytime at info@IDoFlats.com — we’re happy to help you prepare for your big day.